Privacy Policy – p98.club

Full Privacy Policy

1.Introduction and Scope

This Privacy Policy ("Policy") describes how p98.club ("p98", "the Platform", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information relating to individuals ("you", "the User", or "Player") who access or use the Platform, including by registering an account, making deposits or withdrawals, playing games, placing bets, or contacting customer support.

By using p98.club, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not use the Platform.

This Policy applies to all users of p98.club, including players from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other locations in Pakistan and internationally who access the Platform.

2.Data Controller

p98.club is the data controller responsible for personal data collected through the Platform. Queries regarding this Policy or your personal data should be directed to the p98 support team as detailed in Section 15 of this Policy.

3.Personal Data We Collect

p98 collects the following categories of personal data:

• Identity Data: Full name, date of birth, gender, nationality, copy of CNIC or equivalent government-issued identification;
• Contact Data: Pakistani mobile number (Jazz, Zong, Telenor, Ufone, or Warid), email address (if provided);
• Financial Data: JazzCash account number, Easypaisa wallet number, bank account details (for bank transfer users), USDT wallet address (where applicable), deposit and withdrawal transaction records;
• Account Data: Username, encrypted password, account registration date, login timestamps, session data, account verification status;
• Gaming and Betting Data: Game play history, bet history, wager amounts, win/loss records, bonus usage records;
• Technical Data: IP address, device identifier, browser type and version, operating system, screen resolution, referring URL;
• Communications Data: Records of communications with p98 customer support via live chat or other channels.

4.How We Collect Personal Data

p98 collects personal data through the following means:

• Direct registration: Information you provide when creating your account;
• KYC submission: Identity and address documents you submit for account verification;
• Cashier transactions: Financial details captured when you make deposits or withdrawals;
• Platform usage: Automatically collected technical and behavioural data during your sessions on p98.club;
• Customer support interactions: Records of queries, complaints, and resolutions you initiate with our support team.

5.Legal Basis for Processing

p98 processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have requested, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with anti-money laundering (AML) laws, KYC requirements, and financial record-keeping obligations;
• Legitimate interests: Processing for fraud prevention, security monitoring, and responsible gaming compliance;
• Consent: Processing for optional communications (promotional SMS, offers) where you have provided explicit consent and which you may withdraw at any time.

6.How We Use Your Personal Data

p98 uses the personal data collected for the following purposes:

• To create and manage your p98 player account;
• To verify your identity and age in compliance with responsible gaming and KYC obligations;
• To process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, and other supported payment methods;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To enforce our Terms and Conditions and other applicable platform rules;
• To deliver customer support and respond to account queries;
• To send transactional SMS notifications (OTP, deposit confirmations, withdrawal status);
• To send promotional communications where you have consented and not subsequently opted out;
• To improve and optimise the Platform based on aggregated usage analysis;
• To comply with applicable legal, regulatory, and licensing obligations.

7.Data Sharing and Third Parties

p98 does not sell, rent, or trade personal data to third-party marketers. Personal data is shared only in the following limited circumstances:

• Payment processors: Financial data shared with JazzCash, Easypaisa, banking partners, and other payment service providers strictly to process your transactions;
• Identity verification services: KYC documentation may be processed by third-party identity verification providers operating under data processing agreements with p98;
• Game providers: Limited technical data (session token, game event data) shared with licensed game software providers to deliver game content;
• Legal and regulatory authorities: Data disclosed to competent authorities where required by applicable law, court order, or lawful regulatory request;
• Fraud prevention partners: Technical and account data shared with fraud detection services to protect the Platform and its users.

All third-party data processors engaged by p98 are required to process data only for the specified purpose and under contractual data protection obligations consistent with this Policy.

8.Cookies and Tracking Technologies

p98.club uses the following types of cookies and similar technologies:

• Session cookies: Essential cookies that maintain your authenticated session while you are logged in to p98. These are deleted when you close your browser or log out;
• Preference cookies: Cookies that remember your language preferences and display settings;
• Analytics cookies: First-party cookies used to collect aggregated, anonymised data about how the Platform is used, to identify performance issues and improve user experience;
• Security cookies: Tokens used for CSRF protection and session integrity verification.

p98 does not use third-party advertising cookies or behavioural profiling trackers. You may disable cookies in your browser settings, but doing so may affect your ability to log in and use the Platform.

9.Data Retention

p98 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention obligations:

• Financial transaction records: Minimum 5 years from the date of the transaction, in compliance with financial record-keeping requirements;
• KYC documentation: Minimum 5 years from account closure or the date of the last transaction, whichever is later;
• Account data: Retained for the duration of the account relationship and a reasonable period thereafter to handle post-closure queries or legal claims;
• Support communications: Retained for a minimum of 2 years from the date of the interaction.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised.

10.Data Security

p98 implements technical and organisational security measures appropriate to the risk associated with processing personal data, including:

• TLS/SSL encryption for all data transmitted between your device and p98.club servers;
• Encryption of sensitive data fields (passwords, financial identifiers) at rest using strong cryptographic algorithms;
• Access controls limiting personal data access to authorised personnel on a need-to-know basis;
• Regular security reviews and vulnerability assessments of the Platform;
• Two-factor authentication available to all players for account login security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p98 will notify affected players without undue delay in accordance with applicable requirements.

11.International Data Transfers

In some cases, personal data may be transferred to and processed in countries outside Pakistan — for example, by game software providers or identity verification services operating internationally. Where such transfers occur, p98 ensures appropriate safeguards are in place, including contractual data protection clauses requiring recipient parties to provide a level of data protection substantially equivalent to this Policy.

12.Children's Privacy

p98.club is strictly an 18+ platform. The Platform is not directed at individuals under the age of 18 and p98 does not knowingly collect personal data from anyone under 18. If p98 becomes aware that an account was created by a person under 18 years of age, that account will be immediately closed, all data collected will be deleted (to the extent not required for legal compliance), and any deposits will be handled in accordance with our responsible gaming procedures. If you believe a minor has registered on p98, please contact us immediately.

13.Responsible Gaming and Data

Personal data — including account activity, deposit patterns, and session data — may be used by p98 to identify players who may be at risk of problem gambling, to proactively offer responsible gaming tools, and to enforce self-exclusion requests. Where a player requests self-exclusion, their personal data is retained to ensure the exclusion is enforced and not circumvented. Please visit our Responsible Gaming page for full information on available player welfare tools.

14.Changes to This Privacy Policy

p98 reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Platform following posting of an updated Policy constitutes your acceptance of the changes. For material changes, p98 may notify registered players via SMS or in-platform alert. We encourage you to review this Policy periodically.

15.Contact and Data Requests

For any privacy-related enquiry, to exercise a data subject right, or to report a privacy concern, please contact the p98 Data team via the live chat support function on p98.club. You may also use the following contact address for written data requests:

[email protected]

Please include "Privacy Request" in the subject line along with your registered mobile number and a description of your request. Identity verification will be required before personal data is disclosed or deleted.

Legal Notice: Use of p98.club is subject to the applicable laws of your jurisdiction within Pakistan. It is your responsibility to ensure online gambling is lawful in your specific region before accessing the Platform. 18+ only. Play responsibly.